What does the intake process look like?
Starting therapy can feel scary, intimidating, or even a little overwhelming. Taking that first step into something unfamiliar can be a challenge in itself, and you may find yourself wondering, What happens next?
We’re here to help make the process feel a little easier. From the moment you reach out to the day of your first appointment, knowing what to expect can help take some of the uncertainty away.
In this step-by-step guide, we’ll walk you through what starting therapy looks like before your first appointment with us, so you can feel more prepared, comfortable, and confident taking that first step.
Step 1: Reach out to us
You can contact us directly here on our website: https://www.intentionalmindsmhc.com/contact-intentional-minds
When you complete this form with your contact information, we get an email notification. We then reach out to you either via phone call or email to take the next steps.
Step 2: Verify information
We’ll need to verify your insurance or private pay information. If you are utilizing insurance, we will ask you for a picture of the front and back of your insurance card. This is used to check your insurance coverage. We do this to ensure we are in-network with them and to provide you with as much information we can to help you understand the billing expectations. Once this is verified, we will move forward with scheduling!
Step 3: Schedule
When you are ready to schedule that appointment, we will find a time that works best for your schedule and with our availability. Our typical office hours are Monday through Thursday 9:00am to 5:00pm and Fridays 9:00am to 3:00pm. We offer both in person or virtual appointments. If you are setting up therapy services for your child, we will let you decide if you want them to present for this initial intake appointment. During this appointment, we will talk in depth about current struggles, symptoms, and how we can help. We understand that some prefer their child not hear all of that, while others prefer their child to be a part of the conversation. Whatever you decide is good with us!
Step 4: Client Portal
Once we have scheduled that initial intake session, we will invite you to join our online client portal. This email invitation comes directly from “Intentional Minds,” so if you are expecting it but not seeing it, keep an eye on your spam folder. When you find it, you can follow the link to set up your account. This portal will contain most of the necessary intake paperwork to be completed prior to the first scheduled session. This allows us to take the time in that first appointment to focus on getting to know each other and set treatment goals for services moving forward.
Step 5: Come as you are
We look forward to meeting you on that day of that first scheduled appointment! No need to worry about what to wear; we want you to feel comfortable. When you arrive at our office, you can have a seat in the waiting area and we will come get you at your appointment time. We are located in the same office suite as the Statera Health Store, https://carlsonchiropracticclinic.com/, so feel free to shop the store while you wait!
